FAQ

Gardens

Q: What are the garden beds made of?
A: The metal beds are made of a high quality steel substrate, coated in a zinc alloy and USDA Organic food safe paint. The wood beds are made from untreated North American Red Cedar.

Q: Do you fill the garden beds with soil?
A: Yes, we will fill the garden beds with high quality soil. We also provide square-foot spacing string to help guide planting (these can easily be removed). Maintenance and choosing what to plant is up to you.

Q: How long do the garden beds last?
A: Metal beds are built to last 10+ years, and wood beds are built to last 5+ years. Due to Northwest weather, rain, and conditions those outcomes vary.

Q: How big are the garden bed installations?
A: Two bed installations are 200-250 square feet. Four bed installations are 350-425 square feet.

Fire Pits

Q: Do the fire pits meet city ordinance?
A: Yes, our fire pits meet all pertinent city ordinances.

Q: How big are the fire pit installations.
A: The installation area is around 200 square feet. This is good for 6-8 people comfortably.

Logistics

Q: Do I need to know which product I want before booking a consultation?
A: No. We'll answer questions and help you choose at your appointment.

Q: How long does installation take?
A: Installation is completed in one day, pending inclement weather.

Q: Can I customize my garden or fire pit?
A: Typically, no. Our installations are plug and play - what you see is what you get. We do offer some select customizations on a case-by-case basis, and pricing is subject to change. We can answer questions on a consultation, via email, or over the phone.

Q: How do I know my yard is a good fit?
A: Almost all yards are a good fit. We will confirm your yard is a good fit in person together when you book a consultation. Call or email with any questions beforehand.

Q: Are you licensed?
A: Yes, we are licensed, bonded, and insured in Washington State.

Q: How long does the consultation take?
A: Consultations typically last 1 hour.

Q: Do I need to be there for the consultation?
A: Yes.

Q: Do I need to be there during the installation?
A: No, but many people prefer to be present for either the beginning, end, or both.

Q: Can I place an order online?
A: Please book a consultation, or call us first. We will provide payment instructions after an in-person home visit appointment. There is enough complexity involved in each project that it is important we speak before booking, so you know what to expect.

Q: When do I pay?
A: Payment is made after an in person appointment, or after a phone call. We will provide instructions. Installation occurs after payment is received.

Q: What kinds of payment do you accept?
A: We accept debit card, credit card, ACH transfer, cash, and check.

Q: What is your refund policy?
A: All projects are 100% refundable until 72 hours before installation, and then 50% refundable until the day of.